Confirm access
Use the release-access page and make sure you have the V5.5.36 support notes.
Private beta tester welcome
Use this page before install, first run, tablet setup, register testing, and feedback.
ShopPilot Pro founding offer
The first five paying shops can keep the $39.99 rate while their membership stays continuously active and receive ShopPilot Pro upgrades without a separate upgrade fee. XL, Multi-Store, and Rental are priced separately.
Tester flow
Use the release-access page and make sure you have the V5.5.36 support notes.
Install on the test computer first, then enter shop info, logo, cashiers, exact receipt printer name, and backup folder.
Create intake, move a job, hold and recall a ticket, use receipt copies, close the drawer, and make a backup.
Open Tablet Sync Test Center, save the Hub address, test sync, and confirm the live board updates.
Send red boxes, setup trouble, printer problems, and any screen that makes counter work harder.
30-minute test run
This gives every tester the same baseline: setup, repair, register, tablet, backup, and support.
Known beta limits
Tester scorecard
POS flow, payment choice, receipt, and closeout should feel natural.
Customer, equipment, complaint, estimated date, and board status should be fast.
Live board, tablet flow, pickup/delivery, and ready work should stay clear.
Backups, imports, receipts, reports, and restore paths matter more than flash.
Need help?
Include the screen, button, what happened, and the device or hardware involved.