Stop future renewal

Cancel without losing your local shop records.

A monthly subscriber can stop future automatic payments in PayPal or ask ShopPilot billing support to help. Cancellation normally preserves access through the paid-through date and does not intentionally delete records stored on the shop computer.

Open PayPal Automatic Payments Email Cancellation Request

Use the billing emailEmail from the owner or billing address associated with the shop so authority can be verified.

Keep confirmationSave the PayPal cancellation confirmation or ShopPilot support acknowledgment with your business records.

Prepaid plansSix-month and annual prepaid plans do not renew automatically and normally end on the date shown in the license.

Back up firstCreate and verify a current local backup before cloud or Remote Owner access ends.

Never email a PayPal password, full card number, card security code, license key, or activation token. Billing and refund treatment remains subject to the approved customer terms and cancellation/refund policy in effect for the order.